Customs Brokers - Benefits

What The Future Will Look Like

Two things that are almost certain to happen:  The number of international shipments requiring Custom review or approval will continue to grow and Customs agencies will continue to increase the amount of information they require.

The ability to electronically capture and process these increases will determine the long term viability of both the individual Broker and shipper.

EC Dynamics has eliminated the technology barriers to electronically sharing data, allowing the service to be extended to any company that can either provide or receive data.  These include the carriers, warehouses, distributors and many, many others.

 This is a new business model that enables a Broker to empower their clients to exchange transactions electronically across the supply-chain.  Each User can select the data collection method that best works for them and choose how they wish to access and use the data.  The Broker gains as the captured data can be configured for import into the ABI or CADEX systems.


Increasing the number of companies able to provide electronic data (Solving the "Round Hole / Square Peg" Problem)

The Shipper has data that the Broker needs (and often vice-versa).  But the software application the shippers uses is seldom compatible with the ABI or Cadex system of the Broker.  And few shippers are interested in replicating work for sole purpose of providing electronic data.

We assist Brokers in getting around these hurtles in order to increase the number of transactions received electronically.   By providing a host of data collection options, we are able to efficiently grab data that was previously unavailable.  As the data is collected from the shipper, it is captured on the EC Dynamics web server.  From there, a computer readable file in the format required by the Broker can be generated.  In addition, the information can be made available in other ways, including email notifications, printed forms, and web display.

Click here for a more detailed look at the situations that prevent companies from sharing data electronically.


Addressing the Clients' Needs

To most shippers, the pulling together of the information required to ship a product across the border amounts to a hidden cost of shipping.  One of the goals of the solution is to capture and provide this same information (or more) with less work.  We provide a wide range of data collection options that can often be integrated into a shipper's system.

Included in the options is the use of External Databases to store information not easily provided on a regular basis.  By linking additional information to the product code, the solution can augment the information the shipper can provide with values stored in the databases.

 

Increasing Efficiency (Growing business without growing staff)

An increase in a Broker's business means increasing the number of transactions being processed.  Transactions received electronically require substantially less time and resources to process than manual files, allowing the existing staff to handle additional business.


Improve Accuracy

Customs requires a 95% compliance rate in order to remain a Broker.  Reaching this goal is hard.  Maintaining it is even harder.  Receiving data electronically removes a major source of compliance errors; the mistakes that are inevitable when information is retyped.  Typing mistakes happen.  The answer to the questions "Is that a 7 or a 9?" or ".a U or an O?" may not be correct.

When the data is provided in a consistent way and directly from the source in a file that can be uploaded, the redundant data entry is not done, and that source of compliance failures disappears.

 

A New Sales Tool

How often can a sales person pay a visit to an existing customer with only the standard "Hi.  Dropped in to see if there are any problems" approach?  Imagine instead the sales person showing up with "I have an interesting new technology you should know about."  In the first instance, the sales person is simply in a holding pattern.  In the second, they are building a closer business relationship by making it easier for the shipper to do business with them.

As for prospective customers, the ability to offer a level of service that simultaneously reduces the work required by the shipper and reduces costs at both ends allows the Broker to either offer a reduced price (due to lower costs) or sell at a higher price, based on a higher level of service.

 

IT Involvement

EC Dynamics' solution requires only minimal involvement of a Broker's IT department.

The data collection methods that are implemented are done independent of the Broker's IT department.  Once collected on the EC Dynamics server, the data file will be provided in the format and method required by the individual broker

All ABI systems have the ability to import a data file and many brokers are already importing files from clients able to provide the data in the specified format.  We work with the Broker to provide the file in a way they can use it.